Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.
Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Self-Paced Learning:
Raise refund request within 7 days of purchase of course. Money back option is void if the participant has accessed more than 25% content or downloaded the E-Book. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
For Instructor Led Training:
Raise refund request within 7 days of purchase of course. Money back option is void if the participant has accessed more than 25% content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day.
Also, in case a user downloads the E-Book for the course the money back guarantee will be void. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
Cancellation & Rescheduling
Academy, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc.)
Refunds: Duplicate payment
Refund of the duplicate payment made by the user will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
Academy reserves the right to revise the terms & conditions of this policy without any prior notice.